Six Sigma - Power Ebook- Comprehensive
Table of Contents:
Part 1: Six Sigma - Introduction
Six Sigma - Introduction
What is Six Sigma ?
What Six Sigma is Not ?
Understanding Sigma Levels
Six Sigma Methodology
Six Sigma Concepts
Characteristics of Six Sigma
Cost of Poorly Performing Processes
Motorola Six Sigma Story
Operational Benefits of Six Sigma
Six Sigma as a Strategic Tool
What is Six Sigma Plus ?
Part 2: Six Sigma - Define Phase
Six Sigma Project
Deliverables at the end of Define Phase
Step 1: Collect and Review Information
Step 2: Defining a Scope for Your Project
Step 3: Defining the Problem Statement
Goal Statement & Problem Statement
Tips for Writing Effective Statements
Step 4: Develop a Business Case
Step 5: Assembling the Project Charter
What are Metrics ?
Need for Operational Definition of Metrics
What is Primary Metric(s) ?
What is Secondary Metric(s) ?
Measuring the Financial Benefits
What is Project Risk ?
Project Risk Assessment Matrix
What is a Project Schedule ?
Part 3: Six Sigma - Measure Phase
Introduction to Measure Phase
Outputs in the Measure Phase
What is a Detailed Process Map ?
How to Create a Detailed Process Map ?
Identify the Vital Few Inputs
Characteristics of Data
Different types of Data
Data Shapes & Characteristics of Shapes
Data Collection Plan
Data Sampling Techniques
Understanding Measurement Error
Importance of Measurement Systems Analysis
Causes of Measurement Variation
Accuracy vs. Precision
Linearity and Resolution
Steps Involved in Conducting a Measurement System Analysis
Part 4: Six Sigma - Analyze Phase
Introduction to Analyze Phase
Types of Analysis in Analyze Phase
What is Hypothesis Testing ?
Understanding the Confidence Interval
Selecting the Correct Hypothesis Test
Errors in Hypothesis Testing
P-Value in Hypothesis Test
What is Correlation Analysis ?
Relationships between Input and Output
Developing the Predictive Equation
Recording Inputs at Actionable Level
Ensuring that the Inputs are Correct
Part 5 : Six Sigma - Control Phase
Introduction to Control Phase
Feedback Based Control Systems
Creating & Analysing Control Charts
Step 1: Selecting the Correct Variables
Step 2: Select the Correct Sampling Plan
Step 3A: Control Chart - Discrete Data
Step 3B: Control Chart - Continuous Data
Non Random Patterns - Part 1
Non Random Patterns - Part 2
Closing a Six Sigma Project
Recording Results of Six Sigma Project
Handing off the Project to Process Owner
Conducting the Knowledge Transfer
Financial Benefits of Six Sigma Project
Part 6 : Six Sigma - Team
The Six Sigma Team
Six Sigma Team Dynamics
Role of Project Champion
Role of a Project Lead
Role of a Process Owner
Role of a Project Coach
Role of a Finance Certifier
Project Team Members
Specialized Knowledge Team
Part 7: Six Sigma - Tools
Check Sheet - A Basic Six Sigma Tool
What is Stratification ?
Supplier, Input, Process, Output and Customer (SIPOC) - Matrix
Creating a SIPOC Chart
How to Use a Fishbone Diagram
How to Draw a Fishbone Diagram
What is Pareto Analysis and How it is Applied in Six Sigma Projects
How to Create and Read a Pareto Chart ?
What is Scatter Plot ?
How to Draw a Scatter Plot
The 5 Why’ls Analysis
How to Effectively Use Five Why’s ?
Failure Mode and Effects Analysis (FMEA)
What is Analytical Hierarchy Process (AHP) and How to Use it ?
Voice of Customer (VOC)
Challenges Faced in Conducting Voice of Customer Exercise
What is TRIZ Matrix and How to Use it ?
Kano Analysis - Meaning, Application and Implications
What is Pugh Matrix and How to Use it ?
The 1.5 Sigma Shift Story