Problem Solving

‘Problem Solving’ is the process of working through details of a problem to reach a solution. Problem solving may include mathematical or systematic operations and can be a gauge of an individual's critical thinking skills. Problems get solved depending on the skills which the managers possess – their proactivity, responsiveness, and their management style. There is no definite problem-solving model that works in all given situations and with all management styles. Problem statement refers to the issues that need immediate attention from the decision-making team. Before the team tries to achieve a particular purpose, they should be provided with a defined problem statement.

Course objectives:

Explain what is meant by Problem Solving Explain what is a Problem Statement Describe the Problem-Solving Process Describe the Problem-Solving Process Discuss the tools for Problem Solving Explain Pareto Principle for Problem Solving Discuss the Scientific Methods of Problem Solving Explain the Brainstorming Process for Problem Solving Explain the Root Cause Analysis for Problem Solving Explain the SWOT Analysis for Problem Solving