Emotional Intelligence

Goleman defined ‘Emotional Intelligence’ in 1998 as follows: “Emotional Intelligence refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotions well in ourselves and our relationships.” (Goleman, 1998)

‘Emotional Intelligence’ is about being honest, being aware of one’s own feeling, being aware of the other’s feelings and about being smart with one’s emotions. Hence, ‘Emotional Intelligence’ is concerned with understanding of one self and others, relating to people, and adapting to and coping with the immediate surroundings and addresses the emotional, personal, social, and survival dimensions of intelligence.

Course Objectives:

1. Define Emotional Intelligence

2. Describe the History of Emotional Intelligence

3. Explain What is Emotional Intelligence (EQ)

4. List the Benefits of Emotional Intelligence

5. Explain the Relation between Emotions and Brain

6. Explain the Stages of Emotional Hijack

7. Explain Categorization of People

8. Differentiate between High IQ and High EQ

9. Explain the Importance of EI at Workplace

10. Explain the Competencies of Emotional Intelligence

11. Explain the Ways to Boost Self Confidence

12. Explain Ways to have Effective Group Interactions

13. List the Characteristics of High and Low EI

14. Explain the Principles of Building Your EQ

15. Describe the Measures of Emotional Intelligence