Effective Questioning Skills - 82 Pages

Objectives:

• Explain Benefits of Effective Questioning Skuills

• Explain the Key Questioning Techniques

• Describe the Steps of the Questioning Process

• Describe the four aspects of a Response

• Explain How to Handle Defensive People

• Expalin the Key Elements of Active Listening

• Describe Startegies for Developing Questioning Skills

• Explain the Benefits of Persuation in Questioning

• List the Barriers of Effective Questioning

• List the Characteristics of a Good Questionner