Effective Questioning Skills - 82 Pages

Objectives:
 
Explain Benefits of Effective Questioning Skuills
Explain the Key Questioning Techniques
Describe the Steps of the Questioning Process
Describe the four aspects of a Response
Explain How to Handle Defensive People
Expalin the Key Elements of Active Listening
Describe Startegies for Developing Questioning Skills
Explain the Benefits of Persuation in Questioning
List the Barriers of Effective Questioning
List the Characteristics of a Good Questionner