Conflict Management

Objectives:
 
Introduction
What is Conflict?
What is Conflict Management?
Functional & Dysfunctional Conflict
Levels and Types of Conflict
Conflict Management Model
Strategies for Conflict Management
Conflict Management Styles
How People Deal with Conflict?
Factors that Affect Conflict Modes
Blake and Moutons Conflict Grid
Third Party Conflict Resolution
Managing Workplace Conflict