Business Communication

Communication is neither the transmission of a message nor the message itself. It is the mutual exchange of understanding, originating with the receiver. Communication needs to be effective in business. Communication is the essence of management. The basic functions of management (Planning, Organizing, Staffing, Directing and Controlling) cannot be performed well without effective communication.
 
Business communication involves constant flow of information. Feedback is integral part of business communication. Organizations these days are verly large and involve large number of people. There are various levels of hierarchy in an organization. Greater the number of levels, the more difficult is the job of managing the organization.
 
Course Objective:
 
1- Explain the Communication Process
2- Describe the Various Barriers of Effective Communication
Explain the Steps of Monroe's Motivated Sequence
Describe the Various Questioning Techniques
Explain the Role of Active Listening for Effective Communication
Explain the Role of Body Language for Effective Communication
Describe the Method of Writing Effective Emails
Explain AIDA: Attention-Interest-Desire-Action Tool
 
Who this course is for:
Professionals 
HR, Managers, Investigators, Lawyers