Advanced Questioning Skills

Questioning Skills is important in every walk of life because:

•It is about how information is sought and received between people.

•It is crucial for working successfully with others.

•It enables to maintain clarity in relationships.

•It allows to accomplish tasks while working with both individuals and groups.

•It motivates people to understand others.

•It helps to understand others.

•It creates a comfortable, and trustful situation, while trying to understand a person/task.

Course Objectives:

1. Explain Benefits of Effective Questioning Skills

2. Explain the Key Questioning Techniques

3. Describe the Steps of the Questioning Process

4. Describe the Four Aspects of a Response

5. Explain How to Handle Defensive People

6. Explain the Key Elements of Active Listening

7. Describe Strategies for Developing Questioning Skills

8. Explain the Benefits of Persuasion in Questioning

9. List the Barriers to Effective Questioning

10. List the Characteristics of a Good Questioner

Who this course is for:

• Professionals 

• HR, Managers, Investigators, Lawyers